How to develop inter-personal skills
All of us love to be the kind of person who is loved by all.
But how many ever become successful in getting the love of people?
There are certain inter personal skills that distinguish people.
These can be divided into six different traits.
Trait no. 1 – Friendliness
How many different masks do you wear? How long can you fake?
At one moment or the other, what you are trying to hide from everybody will get
exposed. Don’t fake. Remove your mask. Be yourself. You will be happy. In a
while you will find yourself surrounded by people who enjoy your company and
those whom you are more comfortable with.
Who doesn’t want to be cared? How much you care for the
other always counts. People who care for their fellow beings are always loved.
When was the last time you had asked a kid, “Who do you love
more, mom or dad?” The habit of ranking people starts right there. Being friendly requires you to develop one
more skill – i.e. You should learn to respect others. Ranking take away the
element of respect from your mind. It’s
not just your boss or you who deserve to be respected. People even from the
lowest strata of the society deserve to be respected.
What do you know about service mentality? You love to
serviced. I love to be serviced too. You don’t go to a restaurant or a store
that provides poor service. Service makes a difference too. Then why not follow
the same in your everyday life too?
Trait no. 2 – Practical service
Someone asks you to do something. He communicated 75% of
that, you understood just 75% of what was communicated. This drops the
effectiveness of the communication to 56%. (You understood only 56% of what was
intended to be communicated to you). So how much will you deliver? Definitely
less than 56% of what the job requirement was. So what can you do? Sit and be
sorry? Or play the blame game? Never J
You can always make sure that what you understood is what he had intended to
tell. Just clarify J
Suppose in the above context, you were the communicator who
communicated a work to someone else. What should you do? Simply probe. Ask
questions to understand if the person had understood what you have tried to
convey J
simple J
Trait no.3 – Ability to do the right things at the right
time
People don’t have time to waste for others. Nobody has
enough time to wait for someone every time. Nor do they have time to ponder
over vague information. Timeliness and accuracy matter too. Ability to do the
right things at the right time and to pass on the right information to the
right people at the right time is important in relationships too.
Trait no. 4 – Team work
Developing an ability to work in teams is important. Team
games help a lot in streamlining your thoughts to the good of the whole team
than satisfying individual egos. Never think that you are the most important
person in the team. I had told earlier in this article that ranking people is
not good. Believe in your team members, create positive vibes within the team,
avoid interference in responsibilities and create win – win conditions.
If you win, it is because of your team. If you lose, take
ownership of the act.
Trait no. 5 – Ability to resolve conflicts
Conflicts occur between people, even though the reason may
change from situation to situation. Understanding of both, the people and the
situation is equally important in resolving conflicts. Adopt win –win strategy
to resolve conflicts.
Trait no. 6 – Reciprocal accountability
This is one trait that rarely anybody is aware of or most of
the people overlook. You are accountable to each and every other person you
interact with. Do you wish to have a boss who is accountable to you? Everybody
who meets you expects you to be accountable too. Accept your mistakes and take
responsibility of your actions.
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